Ticket System / Official Discord

Still Can't Find What You're Looking For?

Don't worry, we've got you covered! Please visit our Official Discord Channel below where you can join the SenseCAP MX community to ask your questions or open a Support Ticket. We offer many sub-channels related to antenna placement, cable guides, and troubleshooting.

To open a Support Ticket, please follow the steps below:

1. Visit ==> https://support.sensecapmx.com/

2. Include all the information needed to assist you, including your SN and the issue you are having.

3. After opening your ticket, please provide your Hotspot's serial number. An agent will be with you within 48 hours!

Visit our Discord for community support:

1. Click to join ==> https://discord.gg/sensecap

Welcome To The SenseCAP MX Community!

Psst... Don't be shy, say Hello!

Official SenseCAP Discord Channel